Tel/Fax: 01225 833 150;
From overseas: (44) 01225 833 15
Minimum Order: £10 (US $17+/-), before p&p
Postage & Packing charge: The shopping cart can show only one calculation, which is 15% of the product value. The minimum charge is £2.50, the maximum (UK addressess) for one parcel £10.00. On receipt of your order, we shall reduce the charge for lightweight items, and charge at cost for overseas orders.
Discounts: For product totals £100 ($160) or over deduct 5% except 'Low Margin Products'. Our shopping cart can only calculate only one discount (the 5%). It cannot ignore the totals of the 'no extra discount items'. We shall make these adjustments when we receive your order.
Delivery: Most packages will not fit through the letterbox. Please give us an address where it can be received by someone.
Telephone Orders: We answer the phone most of the time, between 10am and 6pm. If you get the answerphone please leave a message or an order, and we'll call you back as soon as we can. [There are only two of us, but we want to serve you well]: 01225 833 150 (From overseas: (44) 01225 833 150)
At all other times there is an answerphone where credit/debit card orders can be placed. Please remember to speak slowly and clearly, giving: Your name, address and telephone number (spelling any unusual names); Card details (including type of card), number, expiry date, security number, Switch issue number and name on the card.
Thank you for your valued custom. Good Health!